Contact OmniExporter
Contact OmniExporter for WechatExporter setup, export, account, license and privacy questions through support tickets or the official open-source Skill project.
Maintained and published by: OmniExporterLast updated:
How do I contact OmniExporter?
Use a website support ticket for WechatExporter installation, exports, account access, licenses, billing or privacy requests. For public issues about the open-source integration Skill, use its official GitHub issue tracker.
Product and account support
Submit a support ticket for desktop exports, accounts, licenses, billing or privacy requests. Sign in to create a ticket and read replies; you can register an account first if needed.
Open support ticketsPublic project and open-source Skill
Visit the OmniExporter profile to identify the project. Use the Skill repository's Issues for public integration questions and reproducible Skill problems.
What information helps resolve a problem?
Include your Windows version, WeChat version, WechatExporter version, the action you attempted, the error message and the time it occurred. For a download issue, state whether you were exporting chats, Official Account articles or Channels videos, and which files were missing.
For billing or licensing, include the relevant order number in a private support ticket. For privacy, deletion or security requests, describe the request without including unrelated personal information.
Where can I find instructions first?
The user manual covers setup, media availability and troubleshooting. The download page lists the current Windows release and its changes. About OmniExporter explains the product and its public project links.
Please remove private chat content from screenshots and never post activation codes, passwords, database keys or API tokens to GitHub. Public Skill issues are not a place for account or payment information. You can review your private tickets and replies in the website's support area after signing in.